Returns & Exchanges

At Robert Is Here, we take pride in the quality of our fresh tropical fruits and gourmet goods. Due to the perishable nature of our products, we offer replacements or store credit for items that do not meet our high standards upon arrival.

Return Process

• 1.
  Inspect Your Order

  Please examine your shipment immediately upon receipt to ensure all perishable items are in excellent condition.

• 2.
  Document Issues

  If any items are damaged or spoiled, take clear photos of the product and the shipping packaging within 24 hours of delivery.

• 3.
  Contact Support

  Email our customer service team with your order number and the photos of the damaged goods to initiate a claim.

• 4.
  Receive Resolution

  Once reviewed, we will issue a replacement shipment for the affected items or provide a store credit for your next purchase.